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The team designed the distributed architecture to allow for horizontal scalability and leveraged serverless computing and storage to achieve faster implementation timelines.

All audio/video data, including intermediate work items, were stored in AWS S3 buckets and an AWS SNS topic was used to deliver analysis results. AWS step functions were used as a primary process orchestration mechanism, coordinating the execution of several lambda functions.

The microservices included splitting audio/video streams into video frames or decrypted audio buffers as well as detecting various stream defects by analyzing frames and audio buffers using machine-learning algorithms. The initial architecture of the solution was based on microservices responsible for executing steps of the overall analysis process, implemented on top of the serverless infrastructure stack. The Video Quality Analysis (VQA) team at Prime Video created the original tool for inspecting the quality of audio/video streams that was able to detect various user experience quality issues and trigger appropriate repair actions. It moved the workload to EC2 and ECS compute services, and achieved a 90% reduction in operational costs as a result. Also, make sure you’re running the latest version of the app.Prime Video, Amazon's video streaming service, has explained how it re-architected the audio/video quality inspection solution to reduce operational costs and address scalability problems. You can also try resetting your mobile internet connection by putting your device in airplane mode for a few seconds. Amazon Prime Video on iOSįor iPad and iPhone users, restarting the app, re-downloading Amazon Prime Video content, deleting the app, and reinstalling are the only options.

If all else fails, delete the app and reinstall it. Also, make sure you’re running the latest version of the app. Note that you may also have to sign out of the app and sign in again (as well as with Amazon Underground, if you make use of it). Tap Settings > Apps/Application Manager > Amazon Video. The best Christmas movies on Amazon Prime Video right nowĬlearing the app data can often resolve connection issues on Android.

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If you are still encountering issues with one device but not others, check with your device’s manufacturer to update your DNS setting and disable any proxy servers or VPNs (if applicable).Īpple AirPlay 2: the wireless audio and video streaming tech fully explained.

Issues with devices not responding to Alexa commands can be resolved by unpairing and re-pairing the device via the Alexa app.

If your router is old, you may want to consider an upgrade.

Consider pausing the internet connection of any other devices connected to your network or disabling your router for a minute and turning it back on.

Perform an internet speed test to check your network performance - Amazon recommends a minimum speed of 1Mbps for streaming standard content and 5Mbps for HD or higher-resolution content.

Those using an external device to access Amazon Prime Video should ensure that the HDMI cable connecting your display or smart TV is compatible with HDCP 1.4 (HD content) and HDCP 2.2 (UHD/HDR content).

Check that you have the latest updates for your browser, device, or smart TV and that you’re not logged into more than two devices simultaneously.

A great place to check online to see if there is an outage being reported is.

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Exit the Prime Video app on your smart TV, console, tablet, smartphone, or PC and restart it.

#Amazon video speed up code

Should you have an error code disrupt your viewing, try the following advice to see if any of these things could be at fault. Virtually every Amazon Prime Video user has encountered these delightful little messages (often at the best part of the episode), but what do they mean, and what can you do to make them go away? While there is a long list of these codes (such as 1007, 7031, 8020, 9074, etc.), they all have similar solutions, mostly related to software, hardware, cables, or the quality of your internet connection. Image used with permission by copyright holder Issues with Amazon Prime Video

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territory to access the service’s full features. Note that you will need a paid Amazon Prime Video account and be located in the United States or a U.S.

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Issues with Amazon Prime Video on mobile devicesįortunately for you, we’ve compiled the most common Amazon Prime Video problems and how to fix them, so you can get back to binge-watching in no time.